We process privacy-sensitive data, or personal data, through our web shop. That is why we think it is very important that we handle this in a careful manner. Personal data is therefore always carefully processed and secured.
When processing personal data, we adhere to the requirements of privacy legislation. This means, for example:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
- we first ask you for explicit permission to process your personal data in cases where your permission is required;
- we take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;
- You have the right to view, amend or delete your personal data.
The Cider Hut is responsible for data processing. In this privacy statement we explain which personal data we collect and use for our website and for what purpose we do this. We recommend that you read this statement carefully.
Use of personal data
When you place an order with us or register for a newsletter, we receive your data for this. This can be personal data. We only store and use the personal data that is provided directly by you, for example your address to ensure that the package arrives at the correct address.
What data do we use?
- First name and surname
- Address and place of residence
- phone number
- Billing address
- E-mail address
- Payment details
- IP address
Provision to third parties
We never provide the personal data linked to your username to third parties, unless this is necessary for the processing of your order or if this is required by law. For example, our carriers receive your name and address details to ensure that the package is delivered to the correct address. If there is a suspicion of fraud or abuse of our web shop, we can transfer your personal data to the competent authorities.
Customer account access
Via your own customer account you can gain access to your own customer environment where you can set, enter or change your personal data yourself.
You must first register for certain parts of our web shop. After registration, we save the username you have chosen and the password you have chosen, together with your personal data. This way you do not have to enter it every time you want to order something and we can easily contact you about your order if necessary.
In addition to the information on our website, we can also inform you of new products, promotions and personal tips and advice based on your purchase. For example via email or social media. However, you always give permission for this yourself.
Contact form and newsletter
Through our web shops we offer the possibility to ask questions by means of a form, where you are asked to fill in various information to deal with your question. You choose which information you provide to us. The data you send us will be kept for as long as necessary to be able to answer your question or comment properly and completely.
We also use newsletters to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe. Your email address will only be added to the list of registrations with your permission.
We do not publish your customer or personal data.
Our web store uses advertisements.
We only use functional cookies & Analytics cookies. We do not legally need to ask your permission for this.
Functional Cookies are cookies that are necessary for the functioning of the website, such as remembering a language choice, shopping cart or login data, you can place on a website without a cookie banner.
We use Google Analytics to keep track of how visitors use our web shops. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we do not allow Google to use the obtained data for other Google services. We have IP addresses anonymized.
You always order safely from us. We use a secure SSL connection, which protects all information between you and our website when you enter personal data. In addition, your personal data is protected by means of a username and password. The Hosting of our website is managed by TransIP.
The personal data described above will be kept for as long as necessary to process your orders, including the warranty period. After that, we keep data for a maximum of a number of years for the statistical purposes described. After that, your data will be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).
Websites or third parties
This privacy statement does not apply to websites of third parties that are connected by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. That is why it is important to read this privacy statement regularly so that you are always aware of the changes.
View and change your data
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.
To prevent abuse, we may ask you to identify yourself. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.
Dutch Data Protection Authority
Of course we are happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. you can contact the Dutch Data Protection Authority for this.